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Q: Do I have to obtain the toll-free phone numbers in order to track calls with Verified Ad? A: No. Verified has an endless access to toll-free numbers and local numbers. We can provide you with as many phone numbers as you need in a matter of hours. Q: What if I use my own branded toll-free number? Won't my customers call it instead? A: You can (and should) continue to use your branded number, especially for general information and service-related issues. But in order to accurately track any special initiatives, it is necessary to use distinct toll-free numbers. This will weed out "business as usual" calls that you receive through your existing number, so you'll know specifically what generated the call, depending on what you decided to track. Some customers may still call your branded number, but your Verified Ad information will provide you with more than enough call center data to help steer future marketing decisions. Q: Will it be complicated for me to set up? A: No. We route the calls to your call center for you. In fact, once you've made the decision to track your advertising with Verified Ad, there's no need to get anyone else involved. The routing process takes us just a day or so. Q: How much does this call tracking cost? A: Verified Ad is billed on a low monthly service rate. Each report can accommodate up to eight toll-free numbers, so it doesn't cost any more to track eight toll-free phone numbers than it does to track one. The monthly charge depends on how many groups of toll-free numbers are being tracked. Contact us to discuss options. Q: Do I need to sign a contract? A: No. You can discontinue Verified Ad anytime. Call 877-261-6399 to speak a business consultant to see how our program will work for your business! |
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